Amdocs is a software and services provider to communications and media companies, building the billing, charging, customer-management and operational platforms used by large telecom providers worldwide. Its billing and charging platforms process billions of transactions daily, while its customer-management and operational platforms support customer experience and the reliable, efficient and secure running of telecom operations at scale.
Technical work spans a set of well-defined domains: billing systems, charging systems, customer-management platforms, operational platforms, cloud modernisation, network performance optimisation, and artificial intelligence. Amdocs develops intelligence-embedded solutions intended to change how work runs across business, IT and network functions, with stated outcomes in customer experience, network performance, cloud modernisation and revenue growth. The company also applies automation to IT and business operations.
The company has been in business for over forty years and reported revenue of $4.53 billion in fiscal 2025. It operates in more than 28 countries across the Americas, EMEA, Europe and APAC. Amdocs is a public company listed on the NASDAQ Global Select Market under the ticker DOX. Its stated mission centres on connecting people worldwide, and it describes its customer relationships as long-term partnerships, working alongside clients to shape the future of communications and media.
