Broccoli builds an AI operating system for home service businesses. Its platform provides AI assistants that answer phones, book jobs, follow up with customers, and drive revenue. These assistants integrate into existing systems used by contractors, such as ServiceTitan, and are used by hundreds of plumbing, HVAC, and electrical contracting businesses.
The company's technical work centres on AI agents and systems integration. Broccoli reports growing from zero to millions in ARR in under a year. The team's approach to product development involved direct customer discovery, meeting with over 100 contractors door-to-door before scaling.
Broccoli's stated mission is to democratize customer service capabilities for contractors of all sizes, aiming to give smaller home service businesses access to tools typically available only to larger operations.
