BSA Solutions Inc. is a talent outsourcing company founded in 2020, providing strategic outsourcing services and access to professionals based in the Philippines and Malaysia. The firm operates from locations in Cebu City, Pampanga, Dumaguete, and Kuala Lumpur, serving clients across healthcare, hospitality, retail, and professional services.
The company offers three outsourcing models. Its Shared Agents Model provides office-based agents operating 24/7 who handle calls from multiple clients. The Dedicated Agents Model offers exclusive agents working five days a week solely for a single client. For medium and large companies, the Build and Transfer service assists in establishing offshore teams that eventually transition into independent local operations.
BSA Solutions holds ISO 27001 certification and is registered with the National Privacy Commission (NPC) of the Philippines. The company has also been Great Place to Work certified and states a focus on creating a diverse, inclusive, and collaborative work environment.
