Burq exists to solve the fundamental complexity of last-mile delivery, where businesses still stitch together carriers, manual tools, and reactive exception handling just to keep orders moving. The company built Pulse AI, an intelligent layer that powers specialized agents across the entire delivery lifecycle - reading real-time signals, detecting risks early, and triggering automated actions that protect on-time performance, cost efficiency, and customer experience at scale.
With Burq, teams can quote and select optimal delivery options per order, orchestrate dispatch across in-house and third-party fleets, automate routing and batching decisions, resolve exceptions like reroutes instantly, send brand-safe customer updates, and access performance insights that make reliability and cost drivers transparent. Built for enterprise and high-growth operators across grocery, floral, specialty retail, pharmacy, and restaurant sectors, Burq turns what was once a chaotic multi-provider operation into a single, standardized workflow that scales nationwide. Founded in 2021 and backed by Village Global (whose LPs include Bill Gates, Jeff Bezos, Mark Zuckerberg, Reid Hoffman, and Sara Blakely), Burq is delivering on the promise that modern logistics should be intelligent, automated, and relentlessly reliable.