Carefeed develops an all-in-one operations platform designed for senior living and long-term care communities in the United States and Canada. The platform digitizes and automates workflows that have traditionally relied on manual paperwork, phone calls, and disconnected tools. Key areas include admissions processing, staff training, family communications, payment processing, and satisfaction surveys.
The Carefeed Operations Platform integrates with electronic health record (EHR) and human resource information (HRIS) systems. The company maintains HIPAA compliance across all operations, a requirement given the sensitive nature of health and personal data handled within the communities it serves.
Carefeed's platform is in use at over 1,600 senior living communities across North America. The company focuses on a single vertical - senior care - and has built its technology stack around the specific operational demands of that industry.
