Cleric develops an AI-powered agent designed to function as an autonomous Site Reliability Engineer (SRE). The product operates continuously, filtering alert noise and taking on the investigation, diagnosis, and resolution of production issues. It constructs a knowledge graph from diverse sources including system queries, infrastructure code, monitoring data, documentation, and team communications, and refines its capabilities with each resolved incident.
The company's technical work spans artificial intelligence, site reliability engineering, AIOps, observability, and knowledge graphs. Its core offering is positioned within the software engineering, SRE, and IT operations sectors, aiming to augment or automate parts of the on-call and incident response workflow that are traditionally handled by human engineers.
