Devoted Health operates Medicare Advantage plans across 29 states, combining health insurance with integrated medical services and technology infrastructure. Founded in 2017 by brothers Todd and Ed Park, the company employs over 2,000 people and has built a healthcare model that places member experience at its centre rather than treating it as secondary to billing systems.
The company's service model comprises three main components: Medicare Advantage plans offering comprehensive coverage, Devoted Medical (an in-house medical group providing virtual and in-home care to complement members' existing doctors), and Member Service Guides available daily from 8am to 8pm to help navigate benefits and appointments. Each component connects through a proprietary technology platform developed specifically to prioritise member needs.
Devoted Health's technical infrastructure spans healthcare technology platform development, virtual and in-home care delivery systems, and concierge-style member support platforms. The company's approach centres on person-centred care design, requiring engineering and product teams to work across insurance operations, clinical services, and member-facing technology simultaneously.
