Dialo is a full-stack voice AI platform headquartered in Warsaw, Poland. The company builds and operates AI agents that handle real telephone calls, controlling the entire pipeline from speech recognition and large language models to text-to-speech synthesis and telephony infrastructure.
Its platform processes millions of calls monthly for clients in banking, insurance, and enterprise call centres. The Voice AI Agents product automates routine support calls, payment and compliance workflows, collections, and outbound campaigns, achieving sub-300ms response times with 99.9% uptime. Dialo also develops OpenTalk, an open-source voice AI infrastructure platform intended to broaden adoption across industries.
Technically, the company works across automatic speech recognition, large language model inference, text-to-speech, and telephony systems. It maintains full-stack control by building proprietary components on open-source foundations and offers self-hosted deployments to address data-sovereignty requirements. Dialo follows strict data-security protocols, keeps sensitive data within privately managed infrastructure, and is pursuing ISO 27001 certification.
