Freeday is a Rotterdam-based AI company founded in 2020, building digital employees designed to handle enterprise operations end-to-end within existing business systems. The company's technology draws on natural language processing, robotic process automation, and business process automation to create AI agents that resolve issues across customer service, finance operations, and document verification workflows.
The company's Digital Employees process tasks such as invoice handling, identity verification, and customer query resolution, executing actions directly across integrated systems. Freeday reports over five million conversations processed and a 92.6% resolution rate. The platform integrates with more than 2,000 business systems and typically deploys within two to four weeks.
Freeday operates on an outcome-based pricing model, where clients pay only for resolved cases. The company reports cost reductions of up to 70% compared to traditional enterprise AI solutions. It is active across Europe from its base in Rotterdam.
