Fusion Connect is a leading cloud communications and managed services provider that has been empowering businesses since 1997. With over 25 years of industry expertise, the company delivers a complete suite of connectivity, collaboration, and communication solutions tailored to enterprise and mid-market clients. Fusion Connect manages, orchestrates, and secures critical technology infrastructure for thousands of organizations globally, from retail chains like Chipotle and Shake Shack to healthcare providers and educational institutions.
As a Morgan Stanley Investment Management portfolio company, Fusion Connect combines financial stability with technical innovation to deliver measurable customer outcomes. The company's customer-first approach has earned them industry recognition, including a 2025 Silver Stevie Award for Customer Experience Excellence and being named one of Newsweek's Most Admired Workplaces for 2026. Their Net Promoter Score of 43 and 4.6 out of 5 technical support rating demonstrate their commitment to exceptional service. With a U.S.-based team and a comprehensive service guarantee including 100% uptime protection, Fusion Connect partners with clients to transform their communications infrastructure into a competitive advantage.
