Founded in 2018 and based in Lisbon, Genesis Digital Solutions is a technology partner that combines strategy, engineering, data, artificial intelligence, digital product development and Web3 expertise. The firm works with public- and private-sector organisations in Portugal and the United Arab Emirates, and is recognised in the Deloitte Technology Fast 50.
Its flagship offering, the Genesis AI Marketplace, holds 13 agents in the Genesis AI portfolio, covering customer service, sales, finance, document processing, legal operations, retail, real estate, construction and public services. The agents can be configured for enterprise workflows and integrated with CRMs, ERPs, databases, internal platforms and customer-service systems. The wider technical portfolio spans machine learning and enterprise agents, data engineering, custom software engineering, SAP implementations, cloud platforms, process automation, UI/UX and branding, and quality assurance.
Product delivery follows a seven-stage digital product lifecycle: discovery, UI/UX and branding, MVP development, QA testing, go-to-market planning, post-launch support and team training. Named clients include Hitachi, Leroy Merlin, Doutor Finanças, Kenvue and Aristea, alongside major Portuguese public-sector organisations.
The firm works across verticals including the public sector, retail, real estate, construction, financial services, legal operations and consumer goods, and describes its implementations as practical and human-centred, with an emphasis on long-term partnerships.
