Genpact is a global company focused on agentic and advanced technology solutions, applying process intelligence and artificial intelligence to deliver measurable outcomes for large enterprises. Founded in 1997, it has grown into a firm with a global footprint, operating across sectors including banking and capital markets, healthcare, life sciences, insurance, manufacturing, and high tech.
The company's work centres on core technical domains of Process Intelligence, Artificial Intelligence, and Digital Transformation. Its product offerings include the AI Gigafactory, described as an industry-first accelerator designed to scale advanced technology solutions across organisations.
Genpact serves clients in diverse industries such as consumer goods, communications, and insurance, positioning itself at the intersection of business process expertise and modern AI-driven technology. Its operational approach emphasises an active learning mindset and client centricity.
