iconectiv manages and provides critical infrastructure for the U.S. telecommunications ecosystem. The company, founded in 1984 and headquartered in Bridgewater, New Jersey, serves more than 1,000 customers across the country. Its core operations center on maintaining the systems that enable number portability, call authentication, and accessible communications services.
The company administers the U.S. Number Portability Administration Center (NPAC), which manages nearly one billion phone numbers across approximately 1,600 providers, allowing consumers to keep their numbers when switching carriers. It also serves as the Secure Telephone Identity Policy Administrator (STI-PA), leading the implementation of the SHAKEN framework to address illegal robocalls and caller ID spoofing. Additionally, iconectiv provides the numbering directory for Telecommunications Relay Services, a system that enables communication for over 44 million Americans with hearing or speech impairments.
iconectiv's technical work spans telecommunications infrastructure, number portability management, call authentication, and accessibility services. The company holds ISO 27001 certification, reflecting its emphasis on security, interoperability, and resilience within the communications ecosystem.
