JACK Entertainment is a Cleveland-based gaming, hospitality and entertainment company that owns and operates casino and racino properties across Ohio. The company employs more than 1,400 team members and serves approximately 5 million guests a year. For technology professionals, its digital exposure runs chiefly through betJACK, the sports betting platform it offers to guests alongside its land-based operations.
Its flagship venue, JACK Cleveland Casino, occupies the Higbee Building in downtown Cleveland, where it offers thousands of slot machines and video lottery terminals, table games including blackjack, roulette, craps, baccarat, pai gow and poker, together with horse racing and sports betting. JACK Thistledown Racino, to the south-east of the city, offers gaming, horse racing and entertainment. The company also manages the 500,000-square-foot Higbee Building itself, which contains nine floors of office space, and operates 14 bars and restaurants across its venues.
The business spans gaming and casinos, hospitality, entertainment, horse racing, sports betting and commercial real estate. Work in the sector is shaped by rigorous regulatory compliance requirements, and the company describes its staff as team members, with a stated focus on creating moments for guests and on improving the communities in which it operates.
