Jensen Hughes

Sutherland is a global leader in business and digital transformation, partnering with iconic brands worldwide to reimagine operations and drive meaningful change. For nearly 40 years, we have leveraged AI, Analytics, Cloud, and Automation to transform business processes, enhance customer experiences, and engineer digital outcomes that deliver lasting value. Our mission is to help clients navigate complex challenges by combining deep industry expertise with cutting-edge technology. We operate across diverse industries including banking, healthcare, insurance, technology, retail, and travel, delivering solutions like Digital CX, Connected Intelligence, and Digital Operations. With a presence in multiple countries and a commitment to fostering a culture of inclusion and belonging, we empower teams to thrive and deliver transformative outcomes. From optimizing contact center operations to implementing enterprise-wide digital strategies, Sutherland exists to help organizations achieve agility, innovation, and sustainable growth in an increasingly digital world.

Northrop Grumman is a global aerospace and defense technology company that solves the toughest problems in space, aeronautics, defense and cyberspace. The company provides advanced systems, products, and solutions for military, government, and commercial customers worldwide. With a workforce of approximately 95,000 employees, Northrop Grumman operates across multiple domains including air, cyber, land, sea, and space. The company specializes in developing cutting-edge capabilities such as autonomous systems, cybersecurity solutions, missile defense, advanced aircraft, and space exploration technologies. Northrop Grumman plays a critical role in national security, working closely with government agencies to deliver innovative solutions that protect nations and advance scientific discovery. The company's portfolio includes strategic deterrence systems, intelligence surveillance and reconnaissance platforms, and advanced electronics.

In 1928, when automotive innovation was in its infancy, the Borg-Warner Corporation was formed through the union of four pioneering companies: Borg & Beck, Marvel-Schebler, Warner Gear, and Mechanics Universal Joint. For over 130 years, this legacy of engineering excellence has propelled BorgWarner forward, transforming from a leader in conventional propulsion technologies into a global force in sustainable mobility. Today, the company designs and manufactures the systems that define the way the world moves forward, partnering with the world's foremost technologists, engineers, and OEMs to accelerate the transition to clean mobility. Guided by a vision of a clean, energy-efficient world, BorgWarner has strategically evolved through bold acquisitions like Delphi Technologies, AKASOL, and Rhombus, expanding its electric vehicle portfolio while maintaining its foundational strengths in propulsion. The company's Charging Forward 2027 strategy underscores an unwavering commitment to carbon neutrality by 2035, positioning BorgWarner at the forefront of electrification with innovative solutions like battery management systems, electric drive modules, and high-voltage heaters. With a global footprint spanning manufacturing facilities across 19 countries, BorgWarner's culture of inclusion, integrity, excellence, responsibility, and collaboration drives its team of innovators to deliver technologies that create a cleaner, healthier, and safer future for all.

Roland Berger exists to help organizations navigate the profound transformations reshaping our world - from digital disruption and sustainability mandates to geopolitical fragmentation and economic uncertainty. Founded in 1967 with European ideals of diversity and inclusivity, the firm has grown into a global strategy consultancy that combines analytical rigor with empathetic partnership to deliver real, lasting impact. With over 3,500 professionals across 50+ offices worldwide, Roland Berger brings deep expertise across all major industries, from automotive and chemicals to financial services and technology, helping clients not just solve problems but reimagine their entire approach to value creation. What sets Roland Berger apart is its unwavering commitment to independence - wholly owned by its partners - and its determination to prove that European heritage consultancy can lead globally while staying true to entrepreneurial values. The firm has set ambitious goals to achieve net-zero emissions by 2028 through the Science Based Targets initiative, demonstrating that sustainability isn't just a service offering but a core operating principle. Through its award-winning Think:Act magazine, interdisciplinary project teams, and culture that empowers consultants to take ownership from day one, Roland Berger doesn't just advise on transformation - it embodies it, working alongside clients to build businesses that are resilient, innovative, and ready for whatever comes next.

Professionals face critical decisions every day where access to the right information can mean the difference between success and failure, compliance and violation, even life and death in healthcare settings. Wolters Kluwer exists to solve this fundamental challenge by combining nearly two centuries of deep domain expertise with intelligent technology to deliver expert information, software solutions, and services when professionals need them most. Today, Wolters Kluwer serves 93% of Fortune 500 companies, 90% of US academic medical institutions, and 100% of both the top 100 accounting firms and top 100 law firms in the United States. The company's solutions empower professionals across healthcare, tax and accounting, financial and corporate compliance, and legal and regulatory sectors to make informed decisions that drive their organizations forward while maintaining the highest standards of compliance and quality in their respective fields.

We're the team behind Kustomer, an AI-powered customer service platform that's reimagining how businesses connect with their customers. Founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel, we built Kustomer to solve a problem we've seen firsthand: traditional CRM tools treat customers like tickets, losing the human connection in the process. Our platform unifies every conversation, piece of data, and interaction into a single timeline, so your team can see the whole picture - not just the latest support request. Today, we're pushing beyond what a CRM can do with AI-native tools that help teams work smarter, not harder. Whether it's AI Agents that handle routine inquiries, AI assistants that help reps find answers faster, or workflows that automate repetitive tasks, everything we build is about making customer service more personal and more efficient. We've grown from a small startup to a platform powering brands like Sweetgreen, Starz, and Hopper, but we still operate with that same founder-led mentality: listen to customers, build thoughtfully, and never stop improving.