In 2012, the founders at JumpCloud recognized a fundamental gap in how IT teams managed user identities and devices across modern, distributed organizations. Traditional on-premises directory services like Active Directory were designed for a world that no longer existed - one where users worked exclusively on corporate networks with company-owned devices. The explosion of cloud applications, remote work, and diverse device types (Windows, Mac, Linux, iOS, Android) created a critical need for a new approach.
JumpCloud was built from the ground up as a cloud-native directory platform that unifies identity, access, and device management in a single solution. By consolidating fragmented tools and replacing legacy on-premises infrastructure, JumpCloud enables IT teams to secure and manage their entire organization from anywhere. Today, JumpCloud serves thousands of customers globally, from small businesses to enterprises, and has evolved into an AI-powered unified IT management platform that secures every identity - human and non-human - and every device, making IT simpler, more secure, and more scalable than ever before.