Merciv builds a consumer intelligence platform that unifies a brand's internal systems, syndicated research and external social data into a single compounding intelligence layer. The system surfaces insights and runs automated research workflows as an autonomous research partner, rather than as a dashboard or chatbot. The engineering work spans generative AI and large language models, enterprise data orchestration, unstructured data processing at scale, and real-time consumer signals - including live data from TikTok and Reddit.
At its core is a data connector network managing more than 1,300 connectors to internal, syndicated and external systems, capable of processing across 20 million files in context. The platform returns roughly 40x more citations per query than generic AI, and is designed to handle sensitive, licensed and proprietary data that general-purpose models refuse to touch. Security posture is enterprise-grade: SOC 2 Type II certified, with strict tenant isolation and zero training on client data.
Merciv sells to Fortune 500 companies and leading retailers and consumer brands across CPG, retail, e-commerce and market research in the United States. Documented outcomes include gross margin improvements exceeding $100m for leading retailers, research costs cut by 87 per cent, and millions in prevented overstock. The company positions its system as research-team augmentation, replacing analyses that previously took research teams weeks to assemble.
