Netcom Connected Services GmbH plans, builds and operates secure communications solutions and telecommunications engineering for operators of critical infrastructure (KRITIS) - customers whose importance to goods supply and public safety is outstanding. The company's technical work spans Nachrichtentechnik and telecommunications systems, secure communications, cyber security and security technology (Sicherheitstechnik), alongside network solutions covering SD-WAN, campus networks and network security design and operation.
Operational services form a substantial part of the business. Netcom Connected Services provides managed services for secure communications and network operation, and runs a Technical Operations Center in Berlin-Mitte that combines Network Operations, Security Operations and Infrastructure Monitoring under one roof, with 24/7 operation for customers. The company works with operators of critical infrastructure across sectors including energy utilities (Energieversorger), municipal utilities (Stadtwerke), transport, retail and wholesale trade, the public sector and IT and telecommunications; its customer base includes Germany's most important network operators, from Vattenfall to Telekom.
Engineering and operations are carried out from Germany, with the Technical Operations Center located in Berlin-Mitte. The company describes itself as a dynamic firm (dynamisches Unternehmen) with an always-on service orientation, reflecting the continuous operational demands of its KRITIS clientele.
