NJM Insurance Group is a mutual property and casualty insurance company founded in 1913 by a group of New Jersey factory owners seeking affordable, reliable workers' compensation coverage. As a mutual company, policyholders rather than shareholders own the firm, a structure that has shaped its approach to financial stewardship and customer service for over 110 years.
The company operates across five states - New Jersey, Pennsylvania, Connecticut, Ohio, and Maryland - offering personal lines including auto, homeowners, condo, renters, and umbrella insurance, alongside commercial products such as workers' compensation, commercial auto, and businessowners policies. NJM has earned a financial strength rating of A+ from AM Best for 90 consecutive years and has received J.D. Power recognition for auto claims experience.
Operating under the principle that policyholders come first, NJM describes itself through a straightforward approach rather than marketing flourish. The company emphasises reliable coverage and responsive service, qualities reflected in its workforce, which includes many employees with over a decade of tenure. Its positioning as one of the Mid-Atlantic's leading property and casualty providers rests on consistent financial performance and customer satisfaction recognition, including appearances on Forbes' Best Employers lists.