Ocado Group is a global technology company that develops and licenses the Ocado Smart Platform (OSP), an end-to-end solution combining proprietary software, robotics, and automation for online grocery retailers. The platform powers highly automated Customer Fulfilment Centres (CFCs), where fleets of 600 Series robots navigate 3D grids to pick and handle groceries at scale. OSP is licensed to retailers worldwide, making Ocado's core business model one of technology licensing rather than direct retail.
The company's technical foundations span a broad range of domains, including warehouse automation, AI-driven e-commerce personalisation, route optimisation for delivery drivers, and 3D grid material handling. These capabilities were built over 25 years, beginning when Ocado operated as the UK's largest pure-play online grocer - an origin that gave it direct, large-scale experience in the problems its platform now solves for clients globally.
Ocado is extending its automation technology beyond grocery through Ocado Intelligent Automation (OIA), which applies the same robotics and fulfilment systems to other industries. Engineering and software disciplines at the company span robotics, AI, distributed systems, and logistics software, reflecting the depth of proprietary technology that underpins both OSP and OIA.
