OTSI is a global IT consultancy founded in 1999, headquartered across 15 offices in six countries spanning North America, Central America, and Asia-Pacific. The firm employs more than 1,800 professionals and serves over 100 enterprise customers across eight industry verticals, including Banking, Financial Services & Insurance, Healthcare & Life Sciences, Energy & Utilities, Manufacturing, Government & Public Sector, Communications & Media, and Hi-Tech.
The company's core practice areas cover four domains:
- AI/ML & Advanced Analytics - building and deploying artificial intelligence, machine learning, and analytics solutions for enterprise clients
- Cloud Migration & Optimization - managing cloud transitions and improving cost and performance post-migration
- Application Modernization & Automation - updating legacy systems and automating business processes
- QA/Testing COE - a dedicated Centre of Excellence for quality assurance and testing services
OTSI operates a multi-shore delivery model - onshore, nearshore, and offshore - supported by a 24/7 Follow-the-Sun client support structure across its operating regions. The company holds Asian American/Minority-Owned Business certification and reports an 85% employee retention rate alongside an 85% customer retention rate.
