Parachute Health operates the Parachute Platform, a digital ordering and workflow system designed to replace the fax- and phone-based processes that still dominate the procurement of durable medical equipment and supplies in the United States. The platform functions as connective tissue between healthcare providers, suppliers, and payors, automating post-acute care workflows that have historically relied on paper-heavy, error-prone communication.
The company was founded in response to a concrete problem: in 2013, the founder's father was discharged from surgery requiring a walker, only to be readmitted to hospital after his order - sent by fax - was discarded because it was incomplete. Parachute Health contends that breakdowns of this kind affect millions of patients annually, a systemic failure it addresses through digital connectivity across the provider-supplier-payor chain.
Parachute Health operates nationally across the United States, with roots in the New York City healthcare ecosystem. The company runs as a fully remote organisation, drawing on technical domains that include healthcare interoperability, workflow automation, and multi-party integration platforms. Its work sits at the intersection of healthcare IT and post-acute care, serving clinicians, home medical equipment suppliers, and health payors.
