Proactive Technology Management is an IT services and managed technology solutions provider based in Metro Detroit, Michigan. Founded in 2007, the company serves small and medium-sized businesses with a team of approximately 30 technology professionals. Its service offerings span cloud services, network security monitoring, server and workstation protection, custom software development, and AI integration.
The company operates three main practices: Comprehensive IT Support, which covers end-to-end services from cloud infrastructure to desktop support, including a 24/7/365 helpdesk and local on-site assistance; Fusion Development, a custom software development arm; and AI Integration Services, focused on practical, ROI-driven implementations of artificial intelligence for clients.
Proactive Technology Management emphasises a personalised approach, assigning a dedicated primary technician to each client. The firm operates on transparent, month-to-month contracts with no hidden fees, a model it says is suited to the needs of small and medium-sized enterprises.
