In 2011, industry veterans launched SpryPoint with a clear mission: to modernize how utilities serve their communities. They identified a critical gap in the market - utility providers were struggling to meet evolving customer expectations while managing increasing operational complexity, all while being held back by outdated legacy systems. These founders realized that utilities deserved better than costly upgrades and customizations that created frustration for both employees and customers. They set out to build the industry's first truly cloud-native customer service and operations platform designed specifically for modern utilities.
What began as a vision to transform utility operations has evolved into a rapidly scaling company of 285+ employees serving 100+ utility clients across North America and the Caribbean. Named to Deloitte's Technology Fast 50™ Canada and Technology Fast 500™ North America, SpryPoint delivers comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. With strategic investments from Norwest Venture Partners and Insight Partners fueling growth, the company remains true to its core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.