The Hackett Group is a management consulting firm headquartered in Miami, with offices in London, that advises large enterprises on business transformation, AI implementation, process redesign, and capability building. The firm combines proprietary benchmarking datasets with its own AI platforms - Hackett AI XPLR, ZBrain, and AIXelerator - to support engagements that range from strategy through to deployment and sustained performance improvement. Its consultants work directly with executives at 89% of the Fortune 100 and 97% of the Dow Jones Industrial components.
The firm's technical work spans artificial intelligence, agentic AI, data analytics, and process redesign, with particular depth in finance and procurement functions. Rather than delivering recommendations and stepping back, The Hackett Group's teams partner with clients through implementation, with an explicit focus on building internal capabilities that persist after the engagement ends. Benchmarking data underpins much of this work, giving clients a basis for comparing their performance against peers and tracking progress toward what the firm calls Digital World Class® performance.
For technology professionals, engagements at The Hackett Group sit at the intersection of applied AI and business transformation. Work involves deploying proprietary AI platforms, translating benchmarking insights into practical change, and operating closely with senior decision-makers at some of the world's largest multinational enterprises.
