USER is a digital solutions firm founded in 2010 and headquartered in Singapore, with operations in China and Vietnam and client work across the Asia-Pacific region. Its business combines user research and UX consulting with design, software development and IT outsourcing, applied to web and mobile products, enterprise systems and public-sector platforms.
Technical work spans several disciplines. Research and design practice covers user research, UX consulting, UI/UX design, usability testing, market research and human-centered design. Engineering teams work in agile software development on the building and modernisation of secure digital products and complex enterprise systems, including bespoke application development, cloud engineering, data analytics, artificial intelligence and low-code solutions. The firm also runs ICT talent sourcing services across Asia-Pacific.
Teams are made up of UX researchers, designers, developers, cloud engineers and technology consultants, working from a research-led approach that treats human-centered design and engineering as complementary practices. Client sectors include digital products, web and mobile products, enterprise systems and the public sector.
