Wing Assistant is a managed virtual assistant service provider founded in 2016. The company connects businesses with pre-trained, supervised remote talent to handle administrative, operational, and specialised tasks. Its current offering, Wing AI, launched in 2018 after an earlier iteration as student assistant software at the University of California, Irvine in 2017. The platform now serves over 300 active businesses worldwide, reporting a 98% client satisfaction rating.
The company's technical work spans artificial intelligence, software and mobile/web application development, real-time collaboration systems, and the talent sourcing, vetting, and quality assurance infrastructure that underpins its managed service model. Rather than leaving clients to manage assistants directly, Wing handles supervision and quality control - reducing the operational overhead typically associated with remote hiring.
Wing Assistant operates across several industry verticals, including healthcare, real estate, and general business support. Use cases range from calendar management and email triage to research and customer support. The company serves clients globally, with a particular presence in the United States.