AirHelp, founded in 2013, operates as a global leader in the flight compensation industry, helping travelers claim compensation of up to $650 for delayed and cancelled flights. The company's core service runs on a no-win, no-fee basis with a standard 35% fee, achieving a claimed 99.7% success rate across millions of processed flight disruption claims. It has served approximately 3 million passengers and operates in 19 or more languages.
The company's technology stack centres on flight data processing and flight disruption claim processing. These systems handle large-scale operations across Europe, the US, Canada, Brazil, Turkey, and Asia. In addition to its claims service, AirHelp offers an AirHelp+ membership product, which has protected over 12 million flights.
Engineering teams at AirHelp work on high-volume data pipelines and automated claim-processing systems within the travel and airline verticals, addressing a problem space defined by complex international regulations and diverse data sources across multiple jurisdictions.
