Assort Health builds AI-powered patient communication solutions for healthcare providers. Its technology provides continuous, multimodal conversations across call, text, and message, integrating with clinical EHR and PMS systems to handle referrals, scheduling, intake, and follow-up.
The company's AI Voice Agent has processed over 190 million patient interactions since launching in 2023, operating across more than 20 medical specialties. The system is built on a foundation of 62,000 care protocols and 1.6 million decision pathways. Reported operational impacts include reducing average patient hold time from 11 minutes to under one minute and achieving a first-call resolution rate exceeding 90%.
Technical work at Assort Health spans several domains, including AI voice agents, healthcare AI, natural language processing, and clinical system integration. The company focuses on the healthcare vertical, serving both general and specialty care providers.
