Clarion builds artificial-intelligence agents that serve as the front office for healthcare providers. The company's technology handles the high volume of patient calls and messages that clinics face daily, using conversational AI to complete workflows end-to-end, including scheduling, billing, prescription refills, and follow-ups. According to the company, its AI agents resolve 60% of calls without human intervention.
The platform is built on technical domains spanning natural language processing, conversational AI, and integration with electronic health record (EHR) and practice management systems. Clarion reports that its technology has handled hundreds of thousands of patient interactions, contributing to a 71% reduction in no-shows, a 40% increase in referral conversion, and a 99% decrease in hold times for the healthcare organizations it serves.
The company is based in New York City and operates within the healthcare, virtual care, health systems, and health insurance verticals. Clarion has raised $10 million in funding and maintains an in-person team culture, with a stated focus on ensuring no patient call goes unanswered.
