Blue Acorn iCi is a digital customer experience company and subsidiary of Infosys, focused on helping global brands improve how they engage with customers online. Its work spans experience design, e-commerce, analytics, and customer intelligence, with certified partnerships across Adobe Experience Platform, Shopify Plus, Salesforce Commerce Cloud, and Optimizely.
The company's technical work includes implementing Adobe Real-Time Customer Data Platform (CDP) and Customer Journey Analytics, migrating commerce operations to Shopify Plus, and delivering broader digital transformation programmes for enterprise clients, including Fortune 500 companies. Clients have spanned retail, automotive, and streaming media sectors, with named engagements including furniture brand Lovesac. Blue Acorn iCi has been recognised as Adobe Emerging Solution Partner of the Year.
Despite operating under the Infosys umbrella - which provides access to global resources and enterprise-scale infrastructure - the company functions with a team of more than 266 employees. Its working model is remote-first, with physical presence in Charleston and Raleigh, North Carolina.
