BSI Software is a European software provider specializing in AI-powered Customer Relationship Management (CRM) and Customer Experience solutions. Founded in 1996, the company offers the BSI Customer Suite, a fully integrated platform that connects sales, marketing, and service operations. The platform provides modular, AI-ready solutions with a focus on meeting high data protection and regulatory compliance standards, making it particularly suited for regulated industries.
The company's primary industry verticals include banking, insurance, retail, and energy. Its technology stack is centered on domains of AI, CRM, and Customer Experience. BSI Software reports a scale of over 230 enterprise customers and manages end customers for more than 150 million individuals. The firm's geographic presence is concentrated in Europe.
