We are coeo Inkasso, a debt collection company that operates differently. Founded in 2010 in Germany, we have grown into one of Europe\'s fastest-growing debt collection agencies with operations in nine countries. What drives us isn\'t just collecting payments – it\'s about changing how an entire industry works. We combine advanced AI technology with skilled employees who actually care about finding fair solutions for everyone involved. Our approach is data-driven but fundamentally human, focused on preserving customer relationships rather than burning bridges.
Day to day, we handle millions of debt collection cases annually, using smart technology to make the process faster and more transparent. We have built our own AI chatbot Glenn to help customers 24/7, but we also know that sometimes you need to talk to a real person. That is why we emphasize training our team to approach every case with empathy and professionalism. Whether we are working with major companies across Europe or helping individuals resolve their debts, we focus on sustainable outcomes that work for the long term. Being part of the coeo Group means we have the resources to innovate while staying close to our core mission: making debt collection smarter, more accessible, and fundamentally more respectful for everyone.
