About

CXG (Customer eXperience Group) is a global customer experience agency dedicated to elevating luxury brands through comprehensive insights, training, and consulting services. Founded in 2017, the company emerged from a critical realization: premium brands were struggling to deliver the exceptional experiences their discerning customers expected. With nearly two decades of combined expertise in luxury customer experience, CXG set out to bridge the gap between transactional service and true brand excellence.

Today, CXG partners with more than 180 premium and luxury brands across over 70 countries, supported by a global network of 80,000+ evaluators. The company specializes in what they call "De-Frictioning Service Journeys" - identifying and eliminating pain points in the customer experience across digital, in-store, and omnichannel touchpoints. From automotive showrooms to fashion boutiques and airport retail, CXG's evaluators provide expert feedback that helps the world's most prestigious brands refine and perfect every interaction. Their mission is to transform ordinary transactions into memorable experiences that build lasting customer loyalty and drive measurable business results.

Similar companies

I-

ID20 - PT CSG SYSTEMS INDONESIA

We're a global SaaS platform company that's been helping businesses tackle their toughest challenges for over 40 years. Our team of 5,700+ people across 25 countries works with some of the world's most recognizable brands to build customer experiences that actually work - because we believe the technology should disappear and let the value shine through. What we really do is help companies connect with their customers, get paid, and grow without all the friction that used to be "just part of doing business." From billing systems that don't break to customer engagement platforms that feel personal, we build software that handles the complex stuff so our clients can focus on what they do best. We're not just writing code - we're building the infrastructure that lets businesses and their customers actually enjoy doing business together.

CH

CHG Healthcare

CHG Healthcare is the nation's largest physician staffing company, transforming how healthcare organizations deliver care. For over 45 years, we've placed thousands of physicians, advanced practice providers, and allied health professionals with healthcare facilities nationwide - supporting timely, high-quality care for more than 20 million patients each year. Our family of respected brands delivers scalable workforce solutions, from locum tenens and permanent staffing to technology and advisory services, giving us a commanding 31% market share in locum tenens revenue. As a FORTUNE Best Company to Work For with 4,176 employees across the U.S., CHG's culture of care, growth, and purpose sets us apart. Founded in 1979 to deliver medical care to rural areas of the western United States, we've evolved into a comprehensive healthcare staffing powerhouse serving clients in all 50 states. Through our Making a Difference Foundation, we've funded 350+ medical mission trips in 30+ countries, proving that putting people first isn't just our mission - it's our identity. Our providers treat millions of patients annually, and our people-first approach has earned us recognition as one of the nation's best workplaces for over a decade.

TI

Tixr

Tixr was founded with one goal: to fix a broken ticketing system. As industry outsiders and lifelong fans, they recognized that ticketing technology had fallen far behind the rest of eCommerce - most platforms were built before smartphones, social media, and the cloud. They bootstrapped this business in Santa Monica in 2013, laser-focused on building a modern, multi-dimensional operating system capable of servicing any event while doing right by fans. Today, Tixr is officially the largest, fastest-growing, privately-held primary ticketing and live event commerce marketplace in the world. The company powers leading brands across music festivals, sports venues, conventions, and cultural events in 48 countries. Their product-driven approach delivers elegant, innovative solutions to complex legacy problems that have long plagued the live events industry. With approximately $1 billion in yearly sales, over 500 enterprise partners, and 115% net revenue retention, the market has validated their mission to build a more stable, secure platform on modern infrastructure.

NX

nXscale

nXscale exists to transform how startups and scale-ups build their teams. Founded in 2021 in the midst of a global shift toward hybrid work, nXscale recognized that great ideas need great people to become reality - but finding and hiring that talent shouldn't slow a company down. They connect global startups with world-class Filipino talent through strategic outsourcing and tailored hiring solutions, acting not as a transactional vendor but as a true partner in building sustainable, scalable teams. The company brings deep expertise across tech, finance, SaaS, BPO, and recruitment, leveraging experience working with successful startups to provide customized strategies that drive operational excellence. Their philosophy follows a simple three-step process: they Find top talent, clients Select the perfect fit, and nXscale Hires and sets success in motion. With a consultative approach that prioritizes listening over selling, they've helped companies like Dialpad and Clipchamp scale internationally by filling critical roles with outstanding candidates who align with both skills and culture. Headquartered in Makati City, Philippines, nXscale is building a future where businesses can delegate non-core tasks and focus energy on innovation, growth, and pushing boundaries.

IN

IntouchCX

IntouchCX is a global leader in customer experience management, delivering transformative digital CX, back office processing, trust & safety, and AI services to world-renowned brands. With over 20 years of industry expertise, the company operates at massive scale - supporting 10,000+ employees across 20+ global campuses in North America, Latin America, Caribbean, Europe, Asia Pacific, and Africa. Their revolutionary approach combines purpose-built AI with human-centered solutions, processing millions of customer interactions while maintaining exceptional service quality. IntouchCX consistently earns industry recognition, including Forbes America's Dream Employers 2025, Stevie Awards for Sales & Customer Service, and Everest Group's Leadership in CXM. Through proprietary technology like Catapult, Vision, Sidd Spark, and Laivly, they deliver measurable ROI for partners ranging from retail and fintech to entertainment and healthcare. Their 'scale meets soul' philosophy has generated over 240,000 LinkedIn followers and established lasting partnerships with Fortune 500 brands, proving that innovation and human connection can drive exceptional business outcomes.

IG

IG&H

We're a consulting, data and technology company that's been working alongside organizations in financial services, healthcare and retail for over 35 years. Our team brings together consultants, data scientists and developers who collaborate closely with clients to tackle complex challenges - from strategy through to implementation. We don't just give advice and walk away; we roll up our sleeves and work shoulder to shoulder with you to make sure the solutions actually stick and deliver real results. What sets us apart is that we combine deep sector knowledge with practical technology and data expertise. Whether it's implementing an ERP transformation, building AI solutions, designing digital supply chains, or strengthening cybersecurity, we focus on getting you fit for purpose - not just selling you a vision. We believe transformation goes beyond technology, which is why we help your team build lasting capabilities and work effectively for the long haul. With offices in Utrecht and a growing international team, we're nearby when you need us, ready to help you serve customers today and tomorrow.