eClerx Services Limited is a publicly traded business process, automation and analytics company, listed on India's Bombay Stock Exchange (BSE) and National Stock Exchange (NSE). Founded in Mumbai in 2000 by Wharton graduates Anjan Malik and PD Mundhra, the company has grown from a local startup into an enterprise services provider with operations spanning multiple continents. Its clients are primarily Fortune 2000 enterprises.
The company's model centres on what it calls productized services - packaged offerings that combine domain expertise, people and technology to deliver defined business outcomes. Its technical work spans artificial intelligence, automation frameworks, analytics and digital transformation. These capabilities are applied across a range of functions, including business process management, finance and accounting outsourcing, KYC and AML compliance, and market intelligence.
Technology sits at the core of eClerx's delivery model. Engineering and data teams build and maintain scalable automation frameworks and AI-powered analytics tools, as well as secure technology solutions used by large enterprise clients. The work spans industries including financial services and operations, where reducing complexity and increasing process efficiency are primary objectives.