Kulu develops AI agents designed to replicate the guidance of a human Customer Success Manager during software onboarding. The agents use voice and screen awareness to understand user intent and provide real-time, contextual assistance directly within a software product. This approach aims to scale personalized onboarding experiences that typically require significant human involvement.
The company's core technical work spans AI vision, reasoning, voice AI, and screen awareness. Its primary product is an AI onboarding agent built to guide users through setup by acting inside the software interface. Kulu's solutions are oriented toward industry verticals including Fintech, SaaS, Cybersecurity, and Developer Tools.
