Premier NX is a U.S.-based, tech-enabled services provider founded in 2003. It works with mid-market organizations through a global co-sourcing model that places dedicated personnel inside client businesses, combining human expertise with technology rather than operating as a conventional offshore supplier. The emphasis is on right-shoring, with teams immersed in client cultures and processes to improve control, scalability and continuity.
Technically, the company's work spans information technology outsourcing, cloud operations, technical support and DevOps, alongside analytics and insights, data privacy and security, business continuity, and financial reporting and audit readiness. These capabilities are delivered across five service pillars: Finance and Accounting (bookkeeping, accounts payable, payroll, financial reporting, budgeting and audit readiness); Information Technology Outsourcing (cloud operations, technical support and DevOps); Analytics and Insights; Customer Experience (customer service and experience support); and Sales Enablement (lead generation and retention).
The firm operates five global service centres with teams in five countries - the United States, Canada, Pakistan, the Philippines and China - and serves clients in three markets: the United States, Canada and the United Kingdom. Security, data privacy and business continuity are stated priorities across its delivery model.
