Pylon is a San Francisco-based technology company developing a customer support platform specifically designed for B2B companies. Its product consolidates support, success, marketing, and product feedback functions by tracking and managing customer issues across communication platforms such as Slack, Microsoft Teams, and Discord. The company's technical work spans artificial intelligence, deep integrations, and platform development.
The company operates with an in-office culture in San Francisco and describes its team ethos as that of "happy grinders" - optimistic and driven. Pylon is currently at the Seed stage of funding.
Employee benefits include healthcare, vision, and dental insurance, a 401K plan, unlimited paid time off, and complimentary meals (breakfast, lunch, and dinner) at the office. Salaries are described as competitive for the Seed to Series A level.
