SmartMessage is a customer experience and marketing platform founded in 2005, providing technology for brands to communicate with their audiences. The company serves over 500 customers across 20 countries on three continents, drawing on 21 years of industry experience. Its core technical domains span email marketing, enterprise communication, omnichannel marketing, and customer journey automation.
The company's product suite includes several integrated tools: Campaign Manager for omnichannel marketing campaigns, Audience Manager for customer segmentation, Journey Manager for automating customer journeys, Conversation Manager for building AI-powered chatbots, and OTP Manager for fraud prevention. These products collectively address enterprise communication, marketing automation, and customer engagement workflows.
With a platform covering email, chatbots, SMS, and other channels, SmartMessage's technology stack involves work in AI, customer segmentation, and secure authentication. The company operates in the brand communication and enterprise communication verticals.
