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Spring Labs

About

We build AI-native agents that actually do the work for financial institutions - not just dashboards and insights. Spring Labs helps banks and fintechs automate their most critical compliance and customer experience workflows, from complaint detection and QA scoring to conversation summarization and dispute resolution. Our agents orchestrate LLMs, specialized small models, and traditional machine learning to deliver 97% accuracy while completing tasks end-to-end.

Founded in 2017, we serve sponsor banks, fintech lenders, enterprise banks, BaaS platforms, and ARM companies. Our platform goes live in two weeks, not six months, integrating seamlessly with existing telephony, CRM, and data warehouse systems. We're not another GPT wrapper - we've built purpose-built agentic AI that understands regulatory nuance and takes autonomous action across downstream systems. The result? Financial institutions can scale service, reduce manual work, and stay audit-ready without adding headcount.

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