weya AI, founded in 2024 by CEO Hasan Ali Naqvi with co-founders Atul Singh and Himanshu Tiwari, builds an omnichannel AI agent platform and AI workflow automation for financial services. The platform combines voice and large-language-model pipelines with a context-aware central data layer and CRM integrations, allowing AI agents to carry conversations across phone calls, WhatsApp, email, SMS, chat and video without losing context between channels. Interactions are multilingual and run around the clock.
The company's technical work spans conversational AI, voice and speech pipelines, LLM orchestration, multilingual NLP, omnichannel communication and workflow automation. Its agents are applied to financial services processes including loan screening and document collection, payment reminders, lead nurturing, KYC follow-ups, debt collection, insurance enquiries, onboarding, renewals and customer support.
weya AI targets banking, lending, non-bank financial institutions (NBFCs), insurance and fintech customers. The company states a mission of making customer communication faster, clearer and more consistent without forcing people to wait, with a view to AI agents handling most customer interactions while human teams concentrate on complex issues. The founding idea came from Naqvi's observation of a friend's frustration with endless customer calls.
