TherapyNotes.com, founded in 2010 by clinical psychologist Dr. Debra Pliner and technology expert Brad Pliner, builds and operates an all-in-one electronic health record (EHR) and practice management platform purpose-built for behavioral health professionals. The platform replaces paper-based workflows with tools covering scheduling, clinical documentation, integrated medical billing, telehealth, secure client portals, and automated insurance eligibility checks and appointment reminders. Over 300,000 behavioral health professionals use the platform, and it holds a 4.9/5 rating on Trustpilot.
The core technical surface spans several domains: EHR architecture designed specifically for behavioral health, form-filled note templates that streamline clinical documentation, billing and insurance automation, and telehealth infrastructure. The company's TherapyFuel™ suite adds AI-powered tooling directly within the platform. Engineering and product work at TherapyNotes therefore sits at the intersection of healthcare compliance, clinical UX, real-time communication systems, and automation.
The company's founding combination of clinical and technical expertise has shaped its product direction: reducing administrative overhead for clinicians rather than building general-purpose healthcare software. That focus is operationally visible in details like 24/7 live phone support - an unusual commitment for a SaaS product - alongside continued investment in AI and workflow automation as the platform scales.
