Vivid Seats operates a global online marketplace for buying and selling event tickets across sports, concerts, theatre, and entertainment. Founded in 2001 and headquartered in Chicago, the company has grown to over 760 employees and generated approximately $3.9 billion in annual revenue. It is publicly traded on NASDAQ under the ticker SEAT.
The platform connects buyers with thousands of verified sellers, underpinned by a 100% Buyer Guarantee on all purchases. Vivid Seats has established official partnerships with entities including ESPN, the San Francisco 49ers, and the Los Angeles Chargers. The company serves customers worldwide and positions itself as one of the leading secondary ticketing platforms in the United States.
Vivid Seats employs data-driven innovation across its technical infrastructure, which encompasses marketplace operations, ticket verification systems, and customer engagement tools. The company operates a rewards programme allowing customers to earn points on purchases and redeem free tickets after every ten transactions, alongside standard marketplace functionality for event discovery and transaction completion.