In 1987, Dr. Chi-Shin Wang and Dr. Y.W. Sing founded Integrated Information Technology with a vision to revolutionize how businesses communicate. What started as a semiconductor company evolved into 8x8, a pioneering force in cloud communications that has spent over three decades transforming the industry landscape. The founders recognized early on that traditional communication systems were limiting business potential, and they set out to build something more flexible, more powerful, and more accessible.
Today, 8x8 stands as a leading provider of AI-powered cloud communications and customer experience software, integrating Contact Center, Unified Communications, and CPaaS APIs into one seamless platform. The company believes that CX limits were meant to be shattered, empowering organizations to connect people through seamless communication on the industry's most integrated platform. With AI integrated at every level, 8x8 enables personalized customer journeys, drives operational excellence, and facilitates team collaboration - all from a single ecosystem with one unified data model. The platform helps customer experience and IT leaders become the heartbeat of their organizations, unlocking the potential of every interaction to drive lasting business impact.