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Imagicle logoIM

Imagicle

About

Every day, businesses struggle with fragmented communication systems that slow down teams, frustrate customers, and create compliance nightmares. Imagicle exists to solve this problem - delivering AI-powered Unified Communications and Contact Center solutions that make interactions faster, smarter, and easier for everyone involved. Founded in 2010 and now part of the Zucchetti Group, Imagicle serves 3,000+ customers across 150+ countries, transforming how organizations connect through their UCX Platform that seamlessly integrates with Cisco/Webex and Microsoft Teams environments.

Whether deployed on-premises, in the cloud, or in hybrid configurations, Imagicle's solutions elevate both customer and employee experiences by combining intelligent automation with human-centered design. With 130+ people across seven offices in Italy, France, the United States, and the Middle East, the company's culture of happiness, commitment, passion, and respect drives innovation in call recording, omnichannel contact centers, virtual agents, and compliance tools that serve industries ranging from healthcare and finance to education and government.

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