Bill Gosling Outsourcing is a global provider of tech-enabled business process outsourcing (BPO) services. The company's offerings include tailored customer experience solutions, account receivables management, and contact center solutions with multilingual support and around-the-clock availability. It serves clients across several industry verticals, including fintech, banking, healthcare, and telecommunications.
Founded in 1955, the company operates in seven countries: Canada, the United States, the United Kingdom, the Philippines, India, Costa Rica, and Trinidad and Tobago. This geographic footprint supports delivery of services across multiple time zones and languages.
The firm describes a team-oriented culture, with employees referred to as 'Goslings.' The company states it prioritizes an inclusive environment and a commitment to social impact and employee engagement, drawing on principles from Ken Blanchard's Gung Ho.
