We're the team behind Intercom, the AI-first customer service platform that's changing how businesses connect with their customers. More than 25,000 companies rely on our solution every day to make internet business personal - we believe strong customer relationships matter more than ever. Customer service teams use our complete suite to drive faster growth through better, more personal connections.
What we've built isn't just another helpdesk. It's the #1 AI agent for customer support (Fin) combined with a next-generation Helpdesk, all on one platform. Fin resolves an average of 65% of queries automatically, handling frontline support while your human agents focus on complex issues that need a personal touch. The system actually learns and improves with every resolution. We've been at this since 2011, growing from a small group of friends to a global team with offices in San Francisco, London, Chicago, Dublin, Sydney, and Berlin.