praxipal builds Luna, an AI-powered receptionist designed to automate patient communication at healthcare front desks across Germany. The company operates in the healthcare IT space, focusing on German dental and orthodontic practices, with expansion into additional medical specialties underway.
Luna handles incoming calls, books appointments, answers patient questions, and intelligently routes calls to appropriate staff members. The system operates 24/7 and can autonomously manage up to 80% of incoming calls. It integrates directly with existing practice management systems without requiring changes to phone numbers or infrastructure, while maintaining GDPR compliance.
Founded in 2024, praxipal has raised $6.7m in seed funding led by HV Capital, with participation from Nebular, HPI Ventures, and Angel Invest. The company already serves over 100 dental and orthodontic practices in Germany.
