Social News Desk is a US-based software company founded in 2010, providing an all-in-one social media management and archiving platform purpose-built for critical communicators. Its core offering includes the Social News Desk Platform for publishing, engagement monitoring, customer support, and AI-driven business solutions, as well as SND Archive, a tool that automatically captures social media posts, comments, and interactions in a searchable, tamper-proof format designed to meet open records requirements.
The company serves a range of industry verticals including government agencies, schools, news organizations, and marketing agencies. It reports that its software is trusted by more than 10,000 communicators nationwide, informs over 100 million individuals daily, and has helped customers save more than 16 hours weekly on publishing tasks. Technical domains include AI-driven business solutions, social media management, and data archiving.
Social News Desk maintains SOC 2 compliant software and provides local, US-based customer support. The platform has been in service for 15 years.
