1. Home
  2. Companies
  3. SuccessKPI Inc.
SI

SuccessKPI Inc.

About

We're building a cloud-native workforce engagement management platform that helps contact centers stop guessing and start solving their biggest challenges. Our platform unifies data from every customer interaction channel, brings AI-powered speech and text analytics to the surface, and puts actionable insights directly into the hands of agents, supervisors, and executives.

Most of our team comes from the contact center and analytics world, so we understand the real pain points that managers and agents face every day. We're not just another analytics tool or dashboard - we built an integrated workbench that combines quality management, workforce management, and real-time agent guidance into one system. Whether you're running a government agency, a BPO operation, or a healthcare contact center, our platform scales from 100 to 10,000+ agents with 100% uptime and enterprise-grade security including FedRAMP, SOC2, and HIPAA compliance. We believe the future of workforce engagement isn't about more reports - it's about intelligence that drives real outcomes.

Similar companies

MT

Milestone Technologies, Inc.

In 1997, Prem Chand founded Milestone Technologies with a clear vision to bridge the gap between people and technology through exceptional IT services. What began as a provider of IMAC project services quickly evolved into a comprehensive IT solutions company as Prem recognized the growing need for reliable, innovative technology support in an increasingly digital business world. From those early days performing basic IT installations, the company steadily expanded its capabilities and service offerings to meet the complex demands of enterprise clients. Today, Milestone Technologies has grown into a global IT Services and Digital Solutions company headquartered in Silicon Valley, helping hundreds of leading corporations deliver transformative technology solutions. Under the leadership of CEO Sameer Kishore, the company continues to drive innovation, enhance efficiency, and optimize business operations for clients worldwide. With over 25 years of experience and an employee-first culture focused on tailored training, mentorship, and career pathways, Milestone Technologies has established itself as a trusted partner for organizations seeking to leverage technology for competitive advantage.

HI

Happyrobot Inc.

In 2023, three founders with deep roots in engineering and logistics realized something profound: while AI was transforming consumer technology, the industries that move our physical world - supply chains, freight, logistics - remained stuck in manual, inefficient processes. Pablo Palafox, his brother Javier Palafox, and Luis Paarup saw that these real-economy businesses were drowning in repetitive communication tasks: endless phone calls to book loads, check shipments, and coordinate schedules. They understood the solution wasn't just better chatbots, but an AI-native operating system that could truly handle end-to-end work with human-like intelligence. So they built HappyRobot - an AI workforce platform that doesn't just augment human workers but autonomously manages complex operations across phone, email, messaging, and documents. Starting with logistics and industrial operations, HappyRobot has grown rapidly, deploying AI workers across over 150 enterprise customers including DHL and Ryder. With $62 million in funding from top-tier investors like Y Combinator and Andreessen Horowitz, the company is now expanding to redefine how the real economy operates, freeing humans to focus on strategy and creativity while AI handles the patterned work at scale.

PI

Procentrix, Inc.

We specialize in implementing solutions that help our clients maximize their IT investments, delivering modern IT solutions for federal, civilian, and defense agencies, as well as state and local governments. Our team focuses on modernizing legacy lines of business systems and processes using low code/no code development platforms, cloud services, robotic process automation, and modern Web technologies. We offer pre-built solution accelerators that integrate Microsoft's leading software and Cloud technologies to accelerate delivery, reduce costs, and minimize risk on projects involving case management, task and correspondence tracking, financial management, and facility and asset management. At our core, we operate on the principle of mutual respect, recognizing that people are the foundation of every successful company. Our employees develop our solutions, deliver our services, and represent who we are as an organization. We encourage our team to think outside the box and listen to each other's ideas - not all are pursued, but none are ignored. Founded on the promise of sound business ethics, we respect our customers, employees, and business partners, leading by example in everything we do.

UI

Umpisa Inc

Umpisa is a progressive technology services company with a clear mission: to make the Philippines known globally as a tech hub. Founded in 2019, the company partners with select industries, clients, and people to build pioneering solutions through modern software development and venture building. Their vision is ambitious - build a unicorn made in the Philippines, upskill 100,000 people in software development and emerging technologies, and launch a venture fund for local startups. The company delivers comprehensive technology solutions across Banking and FinTech, Real Estate and PropTech, Insurance, EdTech, and Retail/Ecommerce sectors. Their services span Managed Team Extension, System and Product Build, and Consulting, helping businesses navigate digital transformation challenges. Umpisa combines technical expertise with a commitment to sustainable results, focusing on strong fundamentals, disciplined execution, and consistent delivery rather than trend-chasing or shortcuts.

DC

DK Crown Holdings Inc.

We're a team of gamers, tech enthusiasts, and sports fans who came together in Boston to create something different. In 2012, our three founders set out to build the best daily fantasy sports experience with a focus on treating customers right. Since then, we've grown from a small startup with a single product into a digital sports entertainment and gaming company that millions of people engage with every day. Today, we offer a full suite of products including daily fantasy sports, mobile sports betting, online casino, lottery through our Jackpocket acquisition, media content, and even retail sportsbook locations. We're publicly traded on NASDAQ (DKNG) and have offices across the US and internationally. What drives us isn't just the excitement of the game - it's the challenge of building technology that can handle massive spikes in traffic during live sporting events, creating experiences that keep our customers coming back, and doing it all responsibly as a regulated gaming company. We're not just participants in the industry - we're helping shape what sports entertainment looks like in the digital age.

HI

HeroDevs, Inc.

HeroDevs is the industry expert on "life after end-of-life" for open-source software, providing Never-Ending Support that lets organizations keep using deprecated software safely and in compliance. The company partners directly with open-source authors to deliver secure drop-in replacements for end-of-life libraries, including AngularJS, Vue 2, Drupal 7, Spring, .NET, Node.js, and dozens of other critical technologies. HeroDevs enables developers to focus on mission-critical work while maintaining a secure, compliant open-source stack in the background. Beyond its core support services, HeroDevs demonstrates deep commitment to the open-source ecosystem through its $20 million Open Source Sustainability Fund, which directly supports creators and maintainers who follow EOL best practices. The company has donated over $4 million to open-source projects since 2021, including more than $2 million in 2024 alone. Serving over 1,000 customers including one-third of the Fortune 500, HeroDevs operates from Sandy, Utah with a distributed team of 51-200 employees across multiple disciplines.